How to Fix a “Supply Memory Error”

If you are in the labs and attempting to print to one of the HP LaserJet 5200 printers, you may occasionally see an error message indicating “10.10.10 Supply Memory error,” as shown below:

This error is not indicative of an actual issue with the printer, and can be resolved by taking the following steps. Press the green checkmark button on the printer once or twice, until the message on the screen changes and shows “Ready”

If this does not resolve your error, please turn the printer off using the power switch on the side of the printer and attempt these steps again when powering the device back on. Email helpdesk@mca.edu if this does not fix the issue and allow you to print.

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