Contacting I.T. for support

If you’re having a problem with technology on campus, the best way to receive support is to email the I.T. department at helpdesk@mca.edu. (*Be aware — you may only email this address from your mca.edu email account.) Please be as detailed as possible, so we can get a good idea of your specific issue.

If you have lost access to your mca.edu email account (forgotten password, etc.), you can request a password reset by completing the helpdesk request located in theImportant Links section at the top right of the mcalabs.net website (shown below) —

Alternatively, you may use the facilities maintenance request located at http://www.mca.edu/about/facilities

If submitting a request for mca email password reset, please be sure to include a personal email account you can be reached at so we can notify you when your access has been restored.

You may also contact a member of the I.T. department in person, but please be aware, we will still probably request that you submit a formal ticket in one of the ways listed above.

Thank you.

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